Frequently asked questions

General

Do you have a dine-in location?

Yes, we have two dine-in locations: JLT Cluster Q and Neighbourhood Foodhalls in Green Community in Dubai Motor City.

When’s your last order?

Our last orders are 30 minutes before our closing time - so 9:30pm.

Is your chef Singaporean?

Absolutely. We have a highly experienced Singaporean chef with over 20 years of international experience cooking Chinese and Cantonese food. His signature dishes are Singapore Chilli Crab and Hainanese Chicken Rice.

How do I place an order?

Click on the order online button on our website. You can also find us on most major delivery platforms like Deliveroo and Talabat.

Is your food halal?

Yes, all of our food is halal as per UAE Food regulations.

Where do you deliver?

We deliver to the following areas: Al Bada`a / Al Barsha 1 / Al Barsha 2 / Al Barsha 3 / Al Barsha South / Al Furjan / Al Manara / Al Quoz 1 / Al Quoz 2 / Al Quoz 3 / Al Quoz 4 / Al Quoz Industrial Area 1 / Al Quoz Industrial Area 2 / Al Quoz Industrial Area 3 / Al Quoz Industrial Area 4 / Al Safa / Al Safa 2 / Al Satwa / Al Sufouh 1 / Al Sufouh 2 / Al Wasl / Arabian Ranches / Arabian Ranches 2 / Barsha Heights - TECOM / Business Bay / Damac Hills / DIFC / Discovery Gardens / Downtown Burj Khalifa / Dubai Design District / Dubai Internet City - DIC / Dubai Investments Park 1 / Dubai Marina / Dubai Media City / Dubai Motor City / Dubai Sports City / Dubai Studio City / Dubai World Trade Center - DWTC / Emirates Hills / Gardens / Green Community / Green Community Motor City / Ibn Batutta Mall / IMPZ / Jebel Ali Village (not Jebel Ali Industrial) / Jumeirah 1 / Jumeirah 2 / Jumeirah 3 / Jumeirah Beach Residence - JBR / Jumeirah Golf Estates / Jumeirah Heights / Jumeirah Islands / Jumeirah Lakes Towers - JLT / Jumeirah Park / Jumeirah Village Circle - JVC / Jumeirah Village Triangle - JVT / Knowledge Village / Layan Community / Meadows / Meydan / Mira Community / Mudon / Nad Al Sheba 1 (not 2, 3 and 4) / Remraam / Springs / The Greens / The Lakes / The Palm Jumeirah / The Sustainable City / Town Square / Um Al Sheif / Umm Suqeim 1 / Umm Suqeim 2 / Umm Suqeim 3 / Al Karama / Al Jaffiliya / Al Mankhool.

Each area has a different minimum order requirement and delivery fee, please click our order now button on our website to find out the exact requirements and fees.

Can I do a self-pickup?

Yes, the self-pick up option can be selected when ordering.

What are your operating hours?

We are open daily from 11:00AM - 10:00PM.

What is “Mock Meat”?

A vegan alternative, our Mock Meat is made from Soy.

Do you have vegetarian options?

Yes we do, we have vegetarian options like Vegetarian Bee Hoon, Mapo Tofu, Fried Yong Tau Foo with Black Bean Sauce and many more! You can check out the full list of options here.

Is there MSG in your food?

There is no added MSG in our food. However, we do use some pre-made sauces, and some of them may contain MSG.

Do you do catering?

Depending on your requirements, this is something we can consider doing. Do get in touch with us at askme@shiok.ae to find out more.